Daily Archives: 7/1/2011

QBWebConnector Log Problem

If you are getting this error on login:

QBWebConnector – Information
QBWC1085: There was a problem with the log file.
QuickBooks Web Connector will continue without a log file.

You need to grant permission to your users to be able to write to the folder where the log is stored. Typically this is:

C:\Documents and Settings\All Users\Application Data\Intuit\QBWebConnector\log

But it could vary from system to system. You probably want to give all users full control over the Intuit folder, but you may find it best to give them control over the entire App Data folder. This is typically where the Users get their rights that are inherited for the rest of the folders and normally it is only set to Read & Execute. I’ve just been granting full control.

Anyone see a reason to do something else?