Tag Archives: at&t

Woodpecker Strikes Again

Here is some more information about the woodpecker incident with  my parents Internet and phone problems last week:

The cause of a recent telephone and DSL (Internet) outage in Fallbrook is shown in the following jpeg images:


Note the hole in the black-colored fiberoptic cable splice box (look for the white cord hanging out of the hole).  This is where a woodpecker penetrated the non-metallic box and proceeded to destroy the optical connections inside.  This assault cut off DSL and some phone service for about a day until the telephone company could make repairs (we were first told that repairs could take up to 11 days!)  This was the second successful woodpecker assault at this location in a matter of weeks.

The “white cord” is actually a plastic-like tube containing (I am told) 24 optical fibers.  The tube is about the diameter of a soda straw.  The tube loop shown in the photo was swinging back and forth in the breeze as if to advertise the location of the incident at the intersection of Winterwarm & Alta Vista.

Bob Gonsett

Real Work

I turned the TV on for the first time this week and watched CSI tonight. It has actually been kind of nice to not have it on, not that I even watch it that much to begin with. I can’t believe that Grissom is leaving. CSI will never be the same.

I didn’t get to any real work till late this afternoon. I had the chamber breakfast this morning and then Bucky Claus came by to show off some new toys and we went to lunch.

After a day and a half with the iPhone, I can clearly say that I’m getting adjusted to the phone, but the service is horrible. It is even worse than I remember it. Sprint is giving me the runaround, so I haven’t ported my number yet. What a pain!

I’m up way late and need to get to bed, so I think I’m going to leave it at that.

iPhone

Despite the trouble I’ve had getting to work on time recently, I was in Fallbrook before 8 this morning for my semi-annual teeth cleaning. That went well, but I discovered tonight how sensitive my gums are when I brushed my teeth.

I did a horrible thing on my way to the office. I’ve been trying to talk myself out of this for some time now, but I ended up at the AT&T store and picked up an iPhone. It’s absolutely absurd that I’m even considering such device as a possibility. I think everything is going about as planned. I’m getting used to the phone, but the service is horrible. The data is so incredibly slow I think sometimes I could walk to Google and ask them for a map or a search result before the phone is able to find the network and get going on it. I really don’t think I could ever use the device actually as a voice communications device (i.e. phone), but since I primarily use my Sprint phone for text messaging and data applications, it has a chance of working out.

I was in the office all alone most of the day. Today was supposed to be a day off for Batch, but of course he was still working and Tara was out with her dog. I was able to hold the fort down for the most part, I just forget how lonesome it is to be there without any company.

Batch and I went to finish up an install tonight. We had to touch up some programming and install a switch to change programs on an audio DSP unit. We then went out to Cheesecake at Tyler mall where I got to try the new peppermint bark cheesecake. It was pretty good, and I have half of it leftover because I was so stuffed!

PPPOE and Password Change Notifications

So I have to wonder: Is there any purpose behind PPPOE or is it just to increase the total cost of ownership. With Adelphia and our cable modem the only times we had problems connecting was when their servers were done. With AT&T/Yahoo it seems that every time we turn around there is something new. It turns out that they reset our password when we called a few weeks ago about not being able to send email. Fortunately, they were kind enough to send an email notifying me that the password had been changed. There were instructions in the email about if I didn’t change my password, such and such.

Here is the brain teaser for this evening: Let’s say I have an account, which has a password. That account and password are tied together for my DSL modem, email account and online/support login systems. Now, let’s say that someone – not me – changes my password. They are kind enough to send an email informing you to your email account. We’ll ignore the fact that people don’t actually check their DSL email accounts because all they do is collect spam, and continue down the road of pondering. Let’s examine option A: I changed my password or at least know of the new password. I can now login to my DSL, member center and email. The bonus I receive for this is an email telling me that my password has been changed. Great. Obviously I knew it had been changed since I had to type in the new password. Now, Road B: Someone changed my password and I didn’t know about it. Since I didn’t know about it, they were kind enough to send me an email to inform me. Ahh… but you say “WAIT!” You’re probably wondering how you’re supposed to login to your DSL, the member center and your email to find out your password has changed when none of the systems will accept your password because it has changed. I know I’m lost, how about you?

So, back to the real question at hand. What is the point of PPPOE? Why can’t AT&T keep track of the mac address of the modem I have or figure out that I’m coming through the copper they ran to my house? Heck, they could have double security and have both – requiring me not only to have a DSL connection at my house, a valid modem in their MAC address pool, but also to be at the physical location that the MAC address was assigned to! Can anyone figure out what I spent time doing this evening?

The rest of the day went fairly well. I don’t honestly have much to report, or at least don’t have anything to rant about.